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Privacy statement
General
This privacy statement sets out how a-kiddies.com will store and use
information relating to you. This applies to the entire web site. Any
changes to these policies will be posted on Terms and conditions. A-kiddies.com
is a trading name of Agrotech UK Limited.
A-kiddies.com is committed to respecting your privacy. We have
structured our web site so that, in general, you can visit the website
without identifying yourself or revealing any personal information. Once
you choose to provide us with any information by which you can be
identified, then you can be assured that it will only be used in
accordance with this Privacy Statement.
For your protection, we are registered under the Data Protection Act
1998 and have given all appropriate notifications to the Information
Commissioner.
Security
Security Information
a-kiddies.com is committed to protecting your privacy. We have taken all
the essential measures to make sure that any information you give us,
including credit card details, remains private and secure and that your
payment and registration information is processed with total
confidentiality.
When you place orders or access account information, we offer the use of
a secure server. The secure server software (SSL) encrypts all
information you input before it is sent to us. Furthermore, as required
by the UK Data Protection laws, we follow strict security procedures in
the storage and disclosure of information, which you have given us, to
prevent, unauthorised access. Our security procedures mean that we may
occasionally require proof of identity before we are able to disclose
sensitive information to you.
If you have any further questions about our credit card security
policies, please contact us. Click on the contact us tab at the top of
this page. The
Customer Service Centre is
open from 8am to 8pm Monday to Saturday and from 10am to 4pm on Sunday.
What we collect
We collect the following information:
·
Where you order products, we will collect your name, contact and billing
information, transaction and credit card information.
·
When you register with us to receive our monthly newsletter or details
of offers or products we will collect your e-mail address. You can also
provide us with more information about you and your family so that the
details of offers and products we send you will be more suited to your
circumstances.
·
Our website uses cookies, which are programs which collect additional
information. In order to learn more see,
How We Use Cookies
below.
What do we do with the
information we gather?
We require this information to understand your needs and provide you
with a better service, and in particular for the following reasons:
·
Internal record keeping
·
To analyse the use of the a-kiddies.com website.
·
We may use the information to improve our products and services.
·
Our representatives may follow up, either by e-mail, phone or mail, to
people who have purchased goods from our site as part of our customer
care procedures.
·
To send promotional e-mail about new products, special offers and
services or other information for a-kiddies.com and selected third party
companies which we think you may find interesting using the e-mail
address which you have provided unless you have asked us not to do so
when you registered as a user on this site.
·
From time to time, we may also use your information to contact you for
market research purposes. We may contact you by e-mail, phone or mail.
Who we share the information
with and your choices
When you use this site and have not advised us to the contrary, you are
agreeing that we may use your personal information for the purposes set
out in this statement.
We will not sell, distribute or lease your personal information to third
parties other than our subsidiaries and parent company or our successor
in business unless we have your permission or are required by law. We
may release your personal information to our authorised direct marketing
agents unless you tell us that you do not wish this to happen.
This process may include sending personal information outside of the
European Economic Area and, if necessary, across international borders.
The data protection laws in these countries may not be as extensive as
in the European Economic Area. However, we have taken appropriate steps
to ensure the same level of protection for the processing carried out in
these countries as within the European Economic Area.
When you provide any information on line, you should look for the box
which you can click to say that you do not want the information to be
used by anyone for direct marketing purposes. If you have not previously
objected to us using your personal information for direct marketing
purposes, you may change your mind at any time by writing to or
e-mailing us.
What if you think we have
incorrect information or you would like a copy of the information we
hold about you?
You may request details of personal information which we hold about you
under the Data Protection Act 1998. A small fee will be payable. This
fee will not exceed £10. If you would like a copy of the information
held on you.
If you believe that any information we are holding on you is incorrect
or incomplete, please write or e-mail us as soon as possible to the
above address. We will correct any information which was found to be
incorrect promptly.
Other web sites
Our web site may contain links to enable you to visit other web sites of
interest easily. However, once you have used these links to leave our
site you should note that we do not have any control over that other web
site. Therefore, we cannot be responsible for the protection and privacy
of any information which you provide whilst visiting such sites and such
sites are not governed by this privacy statement. You should exercise
caution and look at the privacy statement applicable to the web site in
question.
How we use cookies
A cookie is a piece of text which asks permission to be placed on your
computer's hard drive. Once you agree, your browser adds that text in a
small file. A cookie helps analyse web traffic or lets you know when you
visit a particular site. Cookies allow web applications to respond to
you as an individual. The web application can tailor its operations to
your needs, likes and dislikes by gathering and remembering information
about your preferences. For example, when you visit an electronic store,
a cookie makes it easier to shop, by remembering your details and
telling them to the website so that you do not have to enter them each
time.
We use cookies to simplify the shopping processes and we also use
traffic log cookies to identify which pages are being used. This helps
us analyse data about web page traffic and improve our web site in order
to tailor it to customer needs. Refusal of a cookie will prevent you
from using the a-kiddies.com site. To use a-kiddies.com, cookies need to
be enabled. You can change your Internet Settings to 'enable cookies'.
Overall,
cookies help us provide you with a better web site, by enabling us to
monitor which pages you find useful and which you do not. A cookie in no
way gives us access to your computer or any information about you, other
than the data you choose to share with us. We know that some people have
concerns about cookies, but we believe that the benefit we both gain
from their proper use is worthwhile. You may set your web browser
(Microsoft internet explorer or Netscape navigator) to notify you of
cookie placement requests or decline cookies completely. You can delete
the files that contain cookies - those files are stored as part of your
internet browser.
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